Supplier Agreement

Supplier Agreement

BACKGROUND

(a) Kangaroo has specialist skill and expertise in providing a range of sales marketing solutions, including brand and creative design,                  website design and build, digital marketing, social media management, support and maintenance, print management and video and            animation services. 

(b) However, from time to time, Kangaroo requires the services of the Supplier to supplement the services provided by Kangaroo.

(c) Kangaroo wishes to obtain and the Supplier wishes to provide such services on the terms set out in this agreement.


AGREED TERMS

1. INTERPRETATION

The following definitions and rules of interpretation apply in this agreement.

1.1 Definitions.
  1. Affiliate: any entity that directly or indirectly controls, is controlled by, or is under common control with another entity.
  2. Applicable Laws: all applicable laws, statutes, regulations from time to time in force.
  3. Business Day: a day, other than a Saturday, Sunday or public holiday in England, when banks in London are open for business.
  4. Business Hours: the period from 9.00 am to 5.00 pm on any Business Day.
  5. Change Order: has the meaning given in clause 5.1.
  6. Charges: the sums payable for the Services, as set out in Schedule 2.
  7. Control: has the meaning given in section 1124 of the Corporation Tax Act 2010, and the expression change of control shall be construed accordingly.
  8. Controller, processor, data subject, personal data, personal data breach, processing and appropriate technical and organisational measures: as defined in the Data Protection Legislation.
  9. Kangaroo's Equipment: any equipment, including tools, systems or facilities, provided by Kangaroo, its agents, subcontractors or consultants which is used directly or indirectly in the supply of the Services including any such items specified in Schedule 1.
  10. Kangaroo's Manager: the individual identified from time to time being the person responsible for managing the Services on behalf of Kangaroo.
  11. Kangaroo Materials: all documents, information, items and materials in any form (whether owned by Kangaroo or a third party such as Kangaroo’s customer), which are provided by Kangaroo to the Supplier in connection with the Services, including the items provided pursuant to clause 4.1(d).
  12. Data Protection Legislation: the UK Data Protection Legislation and any other European Union legislation relating to personal data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications)[; and the guidance and codes of practice issued by the relevant data protection or supervisory authority and applicable to a party.
  13. Deliverables: any outputs of the Services and any other documents, products and materials provided by the Supplier to Kangaroo as specified in Schedule 1 and any other documents, products and materials provided by the Supplier to Kangaroo in relation to the Services (excluding the Supplier's Equipment).
  14. Intellectual Property Rights: patents, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how ) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
  15. Key Personnel: the Supplier's Manager and the individuals identified from time to time, or any replacement individuals appointed by the Supplier pursuant to clause 3.4(d) and clause 3.4(e).
  16. Milestones: a date by which a part of the Services is to be completed, as may be set out in Schedule 1.
  17. Services: the services set out in Schedule 1, including services which are incidental or ancillary to such services.
  18. Supplier's Equipment: any equipment, including tools, systems, cabling or facilities, provided by the Supplier, its agents, subcontractors or consultants to Kangaroo and used directly or indirectly in the supply of the Services, including any such items specified in Schedule 1.
  19. Supplier's Manager: the individual identified from time to time, or any replacement individual appointed by the Supplier pursuant to clause 3.4(d) and clause 3.4(e), being the person responsible for managing the Services on behalf of the Supplier.
  20. UK Data Protection Legislation: all applicable data protection and privacy legislation in force from time to time in the UK including the General Data Protection Regulation ((EU) 2016/679); the Data Protection Act 2018; the Privacy and Electronic Communications Directive 2002/58/EC (as updated by Directive 2009/136/EC) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended.
   1.2    Clause, Schedule and paragraph headings shall not affect the interpretation of this agreement.
   1.3    A person includes a natural person, corporate or unincorporated body (whether or not having separate
             legal personality).
   1.4    The Schedules form part of this agreement and shall have effect as if set out in full in the body of this
             agreement. Any reference to this agreement includes the Schedules.
   1.5    A reference to a company shall include any company, corporation or other body corporate, wherever
             and however incorporated or established.
   1.6    Unless the context otherwise requires, words in the singular shall include the plural and in the plural
            shall include the singular.
   1.7    Unless the context otherwise requires, a reference to one gender shall include a reference to the other
            genders.
   1.8   This agreement shall be binding on, and enure to the benefit of, the parties to this agreement and their
            respective personal representatives, successors and permitted assigns, and references to any party
            shall include that party's personal representatives, successors and permitted assigns.
   1.9   A reference to a statute or statutory provision is a reference to it as it is in force as at the date of this
            agreement.
   1.10 A reference to a statute or statutory provision shall include all subordinate legislation made as at the
            date of this agreement under that statute or statutory provision.
   1.11 A reference to writing or written includes fax and email.
   1.12 Any obligation on a party not to do something includes an obligation not to allow that thing to be done.
   1.13 A reference to this agreement or to any other agreement or document referred to in this agreement is a
            reference of this agreement or such other agreement or document as varied or novated (in each case,
            other than in breach of the provisions of this agreement) from time to time.
   1.14 References to clauses and Schedules are to the clauses and Schedules of this agreement and
            references to paragraphs are to paragraphs of the relevant Schedule.
   1.15 Any words following the terms including, include, in particular, for example or any similar expression
            shall be construed as illustrative and shall not limit the sense of the words, description, definition,
            phrase or term preceding those terms.
   2. COMMENCEMENT AND DURATION

   2.1  This agreement shall commence on the date when it has been signed by all the parties and shall
           continue, unless terminated earlier in accordance with clause 14 (Termination), until the first anniversary
           of the commencement of this agreement when it shall terminate automatically without notice.
   2.2  The Supplier shall provide the Services to Kangaroo in accordance with this agreement from the date of
           this agreement.New Paragraph

   3. SUPPLIER'S RESPONSIBILITIES

   3.1 For each project, Kangaroo and the Supplier shall complete a template Schedule 1 and Schedule 2.
   3.2 The Supplier shall:
         (a) provide the Services and the Deliverables in accordance with Schedule 1;
         (b) ensure that the Services and Deliverables will conform in all respects with Schedule 1 and that
               the Deliverables shall be fit for any purpose expressly or implicitly made known to the Supplier
               by Kangaroo;
         (c) perform the Services with the highest level of care, skill and diligence in accordance with best
               practice in the Supplier's industry, profession or trade;
         (d) ensure that the Deliverables, and all goods, materials, standards and techniques used in
               providing the Services are of the best quality and are free from defects in workmanship,
               installation and design;
         (e) the Supplier shall not bring the name of Kangaroo into disrepute;
         (f)  co-operate with Kangaroo in all matters relating to the Services, and comply with Kangaroo's
               instructions;
         (g) before the date on which the Services are to start, obtain and at all times, maintain during the
               term of this agreement, all necessary licences and consents and comply with all Applicable Laws
               in relation to:
         (i)  the Services; and
         (ii) the installation and use of the Supplier's Equipment;
         (h) observe all health and safety rules and regulations and any other reasonable security
               requirements that apply at any of Kangaroo's premises from time to time and that have been
               communicated to it under clause 4.1(f). Kangaroo reserves the right to refuse any of the
               Supplier's personnel involved in the provision of the Services access to Kangaroo's premises,
               which shall only be given to the extent necessary for the performance of the Services;
         (i)  hold all Kangaroo Materials in safe custody at its own risk and maintain Kangaroo Materials in
               good condition until returned to Kangaroo, and not dispose of or use Kangaroo Materials other
               than in accordance with Kangaroo's written instructions or authorisations;
         (j)  take good care of any of Kangaroo's Equipment provided by Kangaroo pursuant to clause 4.1(e);
         (k) not do or omit to do anything which may cause Kangaroo to lose any licence, authority, consent
               or permission on which it relies for the purposes of conducting its business.
   3.3 Time is of the essence in relation to any performance dates or Milestones for the Supplier. If the
         Supplier fails to meet the relevant deadlines, then (without prejudice to Kangaroo's right to terminate
         this agreement and any other rights it may have), Kangaroo may:
         (a) refuse to accept any subsequent performance of the Services which the Supplier attempts to
               make;
         (b) purchase substitute services from elsewhere and reclaim from the Supplier any additional costs
               incurred as a result of procuring such services from a third party instead of the Supplier;
         (c) hold the Supplier accountable for any loss and additional costs incurred; and
         (d) have any sums previously paid by Kangaroo to the Supplier in respect of the affected Services
               refunded by the Supplier.
   3.4 In relation to the Supplier's personnel, the Supplier shall:
         (a) use the Key Personnel in the provision of the Services;
         (b) ensure that all personnel involved in the provision of the Services have suitable skills and
               experience to enable them to perform the tasks assigned to them, and that such personnel are
               in sufficient number to enable the Supplier to fulfil its obligations under this agreement;
         (c) ensure that the Supplier's Manager has authority to bind the Supplier on all matters relating to
               the Services (including by signing Change Orders);
         (d) promptly inform Kangaroo of the absence (or the anticipated absence) of any of the Key
               Personnel, and if so required by Kangaroo, provide a suitably qualified replacement for such
               individual; and
         (e) use its best endeavours not to make any changes to the Key Personnel throughout the term of
               this agreement and obtain the prior (written) approval of Kangaroo (such approval not to be
               unreasonably withheld or delayed) to any replacements for such individuals.

   4. KANGAROO'S OBLIGATIONS

   4.1 Kangaroo shall:
        (a) co-operate with the Supplier in all matters relating to the Services;
        (b) ensure that Kangaroo's Manager has authority to bind Kangaroo on all matters relating to the Services
              (including by signing Change Orders);
        (c) provide access to Kangaroo's premises and data and other facilities as may reasonably be requested
              by the Supplier and agreed with Kangaroo in writing in advance, for the purposes of the Services;
        (d) provide to the Supplier all documents, information, items and materials required under Schedule 1;
        (e) provide Kangaroo's Equipment to the Supplier by the dates specified and in the manner prescribed in
              Schedule 1; and
        (f) inform the Supplier of all health and safety and security requirements that apply at Kangaroo's premises
             which the Supplier will require access to.

   5. CHANGE CONTROL

   5.1 Either party may propose changes to the scope or execution of the Services, but no proposed changes
          shall come into effect until a relevant Change Order has been signed by both parties. A Change Order
          shall be a document setting out the proposed changes and the effect those changes will have on:
          (a) the Services;
          (b) the Charges (and any additional expenses);
          (c) the timetable for the Services; and
          (d) any terms of this agreement.
   5.2 If Kangaroo wishes to make a change to the Services:
          (a) it shall notify the Supplier, providing as much detail as is reasonably necessary to enable the
               Supplier to prepare the draft Change Order; and
          (b) the Supplier shall, within 24 hours of receiving Kangaroo's request at clause 5.2(a), provide a
               draft Change Order to Kangaroo.
   5.3 If the Supplier wishes to make a change to the Services, it shall provide a draft Change Order to
          Kangaroo.
   5.4 If the Supplier submits a draft Change Order in order to comply with any applicable safety or regulatory
          requirements and such changes do not affect the nature, scope of, or charges for the Services,
          Kangaroo shall not unreasonably withhold or delay consent to it.
   5.5 If the parties:
          (a) agree to a Change Order, they shall sign it and that Change Order shall amend this agreement;
          or
          (b) are unable to agree a Change Order, in which case the Services shall not change or may be
               terminated.

   6. CHARGES AND PAYMENT

   6.1 In consideration of the provision of the Services by the Supplier, Kangaroo shall pay the Charges.
   6.2 Where the Charges are calculated on a time and materials basis:
         (a) the Supplier's daily fee rates for each individual person as set out in Schedule 2 are calculated
               on the basis on an eight-hour day, worked during Business Hours;
         (b) the Supplier shall not be entitled to charge on a pro rata basis for part days worked by the
               Supplier's team during Business Hours, unless it has Kangaroo's prior written consent to do so;
         (c) the Supplier shall ensure that every individual whom it engages on the Services completes
               time sheets to record time spent on the Services, and the Supplier shall indicate the time spent
               per individual in its invoices.
   6.3 The Charges shall exclude the following costs which shall be payable by Kangaroo monthly in arrears,
          subject to submission of an appropriate invoice:
         (a) the cost to the Supplier of any materials or services procured by the Supplier from third
               parties for the provision of the Services as such items and their cost are specified in
               Schedule 1 or approved by Kangaroo in advance from time to time.
   6.4 The Supplier shall invoice Kangaroo for the Charges at the intervals specified, or on the achievement of
          the Milestones indicated in Schedule 1. If no intervals are specified, the Supplier shall invoice Kangaroo
          at the end of each month for Services performed during that month.
   6.5 Unless agreed otherwise, Kangaroo shall pay each invoice submitted to it by the Supplier within 30
          days of receipt to a bank account nominated in writing by the Supplier. Any payment profiles shall be
          agreed between the parties.
   6.6 If Kangaroo fails to make a payment due to the Supplier under this agreement by the due date, then,
          without limiting the Supplier's remedies under clause 14 (Termination), Kangaroo shall pay interest on
          the overdue sum from the due date until payment of the overdue sum, whether before or after judgment.
          Interest under this clause 6.6 will accrue each day at 1% a year above the Bank of England's base rate
          from time to time, but at 1% a year for any period when that base rate is below 0%.
   6.7 If Kangaroo disputes a payment in good faith, then the interest payable under clause 6.6 is only
          payable after the dispute is resolved, on sums found or agreed to be due, from the after the dispute is
          resolved until payment.
   6.8 Kangaroo may, at any time set off any liability of the Supplier to Kangaroo against any liability of
         Kangaroo to the Supplier, whether either liability is present or future, liquidated or unliquidated, and
         whether or not either liability arises under this agreement. If the liabilities to be set off are expressed in
         different currencies, Kangaroo may convert either liability at a market rate of exchange for the purpose
         of set-off. Any exercise by Kangaroo of its rights under this clause shall not limit or affect any other
         rights or remedies available to it under this agreement or otherwise.

   7. INTELLECTUAL PROPERTY RIGHTS
   
   7.1 In relation to Kangaroo Materials:
         (a) Kangaroo and its licensors shall retain ownership of all Intellectual Property Rights in
               Kangaroo Materials; and
         (b) Kangaroo grants to the Supplier a fully paid-up, non-exclusive, royalty-free, non-transferable
               licence to copy and modify Kangaroo Materials for the term of this agreement for the purpose
               of providing the Services to Kangaroo.
   7.2 In relation to the Deliverables:
         (a) the Supplier assigns to Kangaroo or its customer, with full title guarantee and free from all
               third party rights, all Intellectual Property Rights in the Deliverables;
         (b) the Supplier shall obtain waivers of all moral rights in the Deliverables to which any individual
               is now or may be at any future time entitled under Chapter IV of Part I of the Copyright
               Designs and Patents Act 1988 or any similar provisions of law in any jurisdiction;
         (c) the Supplier shall at all times permit Kangaroo full access to the Deliverables and make
               available to Kangaroo including but not limited to any passwords, raw files, URLs, images or
               other elements of the Deliverables and shall under no circumstances be permitted to withhold
               such Deliverables or hold such Deliverables as “ransom” or demand;
         (d) the Supplier shall, promptly at Kangaroo's request, do (or procure to be done) all such further
               acts and things and the execution of all such other documents as Kangaroo may from time to
               time require for the purpose of securing for Kangaroo or its customer all right, title and
               interest in and to the Intellectual Property Rights assigned to Kangaroo in accordance with
               clause 7.2(a).
   7.3 The Supplier:
         (a) warrants that the receipt, use and onward supply of the Services and the Deliverables
              (excluding Kangaroo Materials) by Kangaroo shall not infringe the rights, including any
               Intellectual Property Rights, of any third party; and
         (b) shall indemnify Kangaroo in full against all liabilities, costs, expenses, damages and losses
              (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of
              reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and
              all other reasonable professional costs and expenses) suffered or incurred by Kangaroo
              arising out of, or in connection with, the receipt, use or supply of the Services and the
              Deliverables (excluding Kangaroo Materials).
   7.4 If the Supplier is required to indemnify Kangaroo under this clause 7, Kangaroo shall:
         (a) notify the Supplier in writing of any claim against it in respect of which it wishes to rely on the
               indemnity at clause 7.3(b) (IPRs Claim);
         (b) allow the Supplier, at its own cost, to conduct all negotiations and proceedings and to settle
               the IPRs Claim, always provided that the Supplier shall obtain Kangaroo's prior approval of
               any settlement terms, such approval not to be unreasonably withheld;
         (c) provide the Supplier with such reasonable assistance regarding the IPRs Claim as is
               required by the Supplier, subject to reimbursement by the Supplier of Kangaroo's costs so
               incurred; and
         (d) not, without prior consultation with the Supplier, make any admission relating to the IPRs
               Claim or attempt to settle it, provided that the Supplier considers and defends any IPRs
               Claim diligently, using competent counsel and in such a way as not to bring the reputation of
               Kangaroo into disrepute.

   8. INSURANCE
   
   8.1 During the term of this agreement and unless otherwise agreed, the Supplier shall maintain in force,
          with a reputable insurance company, professional indemnity insurance at an amount not less than £5
          million and public liability insurance at an amount not less than £5 million to cover the liabilities that
          may arise under or in connection with this agreement and shall produce to Kangaroo on request both
          the insurance certificate giving details of cover and the receipt for the current year's premium in
          respect of each insurance.

   9. COMPLIANCE WITH LAWS AND POLICIES
   
   9.1 In performing its obligations under this agreement, the Supplier shall comply with the Applicable Laws
         and the Supplier will inform Kangaroo as soon as it becomes aware of any changes in the Applicable
         Laws

   10. DATA PROTECTION

   10.1 Both parties will comply with all applicable requirements of the Data Protection Legislation. This
            clause 13 is in addition to, and does not relieve, remove or replace, a party's obligations or rights
            under the Data Protection Legislation.
   10.2 The parties acknowledge that for the purposes of the Data Protection Legislation, Kangaroo is the
            controller and the Supplier is the processor. Without prejudice to the generality of clause 10.1,
            Kangaroo will ensure that it has all necessary appropriate consents and notices in place to enable
            lawful transfer of the personal data to the Supplier for the duration and purposes of this agreement.
   10.3 Without prejudice to the generality of clause 10.1, the Supplier shall, in relation to any personal data
            processed in connection with the performance by the Supplier of its obligations under this agreement:
           (a) process that personal data only on the documented written instructions of Kangaroo unless
                 the Supplier is required by Applicable Laws to otherwise process that personal data. Where
                 the Supplier is relying on the laws of a member of the European Union or European Union
                 Law as the basis for processing personal data, the Supplier shall promptly notify Kangaroo of
                 this before performing the processing required by the Applicable Laws unless those
                 Applicable Laws prohibit the Supplier from so notifying Kangaroo;
           (b) ensure that it has in place appropriate technical and organisational measures, reviewed and
                 approved by Kangaroo, to protect against unauthorised or unlawful processing of personal
                 data and against accidental loss or destruction of, or damage to, personal data, appropriate
                 to the harm that might result from the unauthorised or unlawful processing or accidental loss,
                 destruction or damage and the nature of the data to be protected, having regard to the state
                 of technological development and the cost of implementing any measures (those measures
                 may include, where appropriate, pseudonymising and encrypting personal data, ensuring
                 confidentiality, integrity, availability and resilience of its systems and services, ensuring that
                 availability of and access to personal data can be restored in a timely manner after an
                 incident, and regularly assessing and evaluating the effectiveness of the technical and
                 organisational measures adopted by it);
           (c) ensure that all personnel who have access to and/or process personal data are obliged to
                 keep the personal data confidential; and
           (d) not transfer any personal data outside of the European Economic Area unless the prior
                 written consent of Kangaroo has been obtained and the following conditions are fulfilled:
                 (i)   Kangaroo or the Supplier has provided appropriate safeguards in relation to the
                        transfer;
                 (ii)  the data subject has enforceable rights and effective legal remedies;
                 (iii) the Supplier complies with its obligations under the Data Protection Legislation by
                        providing an adequate level of protection to any personal data that is transferred;
                        and
                 (iv) the Supplier complies with reasonable instructions notified to it in advance by
                        Kangaroo with respect to the processing of the personal data;
           (e) assist Kangaroo, at Kangaroo's cost, in responding to any request from a data subject and
                 in ensuring compliance with its obligations under the Data Protection Legislation with
                 respect to security, breach notifications, impact assessments and consultations with
                 supervisory authorities or regulators;
           (f) notify Kangaroo without undue delay on becoming aware of a personal data breach;
           (g) at the written direction of Kangaroo, delete or return personal data and copies thereof to
                 Kangaroo on termination of the agreement unless required by Applicable Law to store the
                 personal data; (and)
           (h) maintain complete and accurate records and information to demonstrate its compliance with
                 this clause 13 and allow for audits by Kangaroo or Kangaroo's designated auditor] and
                 immediately inform Kangaroo if, in the opinion of the Supplier, an instruction infringes the
                 Data Protection Legislation; and
             (i) indemnify Kangaroo against any loss or damage suffered by Kangaroo in relation
                  to any breach by the Supplier of its obligations under this clause 13.
   10.4 Kangaroo does not consent to the Supplier appointing any third party processor of personal data
            under this agreement. Either party may, at any time on not less than 30 days' notice, revise this clause
            13 by replacing it with any applicable controller to processor standard clauses or similar terms forming
            party of an applicable certification scheme (which shall apply when replaced by attachment to this
            agreement).

   11. RESTRICTIONS
 
   11.1 In order to protect the legitimate business interests of Kangaroo, the Supplier covenants with the
            Kangaroo that it shall not (except with the prior written consent of Kangaroo) solicit or entice away (or
            attempt to solicit or entice away) from Kangaroo the business or custom of any Restricted Customer.
   11.2 The Supplier shall be bound by the covenant set out in clause 11.1 during the term of this agreement,
            and for a period of 12 months after termination or expiry of this agreement.
   11.3 For the purposes of this clause 11, a Restricted Customer shall mean any firm, company or person
           who is or has been at any time during the immediately preceding 12 months a customer or prospective
           customer of or in the habit of dealing with Kangaroo serviced by the Supplier (whether through the
           provision of Deliverables or other services to the Restricted Customer) as a customer of
           Kangaroo for the Services.
   11.4   In the event that a Restricted Customer approaches the Supplier directly, the Supplier shall direct them
           back to Kangaroo for assistance.

   12. CONFIDENTIALITY


   12.1 Each party undertakes that it shall not at any time, disclose to any person any confidential information
            concerning the business, affairs, Kangaroo, clients or suppliers or the other party, except as permitted
            by clause 12.2.
   12.2 Each party may disclose the other party's confidential information:
           (a) to its employees, officers, representatives or advisers who need to know such information for
                 the purposes of exercising the party's rights or carrying out its obligations under or in
                 connection with this agreement. Each party shall ensure that its employees, officers,
                 representatives or advisers to whom it discloses the other party's confidential information
                 comply with this clause 12; and
           (b) as may be required by law, a court of competent jurisdiction or any governmental or
                 regulatory authority.
   12.3 No party shall use any other party's confidential information for any purpose other than to exercise its
            rights and perform its obligations under or in connection with this agreement.

   13. LIMITATION OF LIABILITY

   13.1 Nothing in this agreement:
           (a) shall limit or exclude the Supplier's or Kangaroo's liability for:
                (i)  death or personal injury caused by its negligence, or the negligence of its personnel,
                      agents or subcontractors;
                (ii)  fraud or fraudulent misrepresentation;
                (iii) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982
                      (title and quiet possession) any other liability which cannot be limited or excluded by
                      applicable law; or
           (b) shall limit or exclude the Supplier's liability under clause 7.3(b) (IPR indemnity) or clause
                 10.3(i) (Data processing indemnity)).
   13.2 Subject to clause 13.1:
           (a) neither party to this agreement shall have any liability to the other party, whether in contract,
                 tort (including negligence), breach of statutory duty, or otherwise, for any indirect or
                 consequential loss arising under or in connection with this agreement;
           (b) the Supplier's total liability to Kangaroo, whether in contract, tort (including negligence),
                 breach of statutory duty, or otherwise, arising under or in connection with this agreement shall
                 be limited to 100% of the total annual charges (calculated by reference to the charges in
                 successive 12-month periods from the date of this agreement) paid and payable by Kangaroo
                 under this agreement; and
           (c) Kangaroo's total liability to the Supplier, whether in contract, tort (including negligence),
                 breach of statutory duty, or otherwise, arising under or in connection with this agreement shall
                 be limited to 100%) of the total charges paid by Kangaroo under this agreement.
   13.3 Notwithstanding clause 13.2(a), the losses for which the Supplier assumes responsibility and which
            shall (subject to clause 13.2(b)) be recoverable by Kangaroo include:
            (a) sums paid by Kangaroo to the Supplier pursuant to this agreement, in respect of any
                  services not provided in accordance with the terms of this agreement;
            (b) wasted expenditure;
            (c) additional costs of procuring and implementing replacements for, or alternatives to, the
                  Services, including consultancy costs, additional costs of management time and other
                  personnel costs and costs of equipment and materials;
            (d) losses incurred by Kangaroo arising out of or in connection with any claim, demand, fine,
                  penalty, action, investigation or proceeding by any third party (including any subcontractor,
                  Supplier personnel, regulator or Kangaroo of Kangaroo) against Kangaroo caused by the act
                  or omission of the Supplier;
            (e) anticipated savings;
   13.4 No amount awarded or agreed to be paid under the indemnity in clause 7.3(b) (IPR indemnity) or
            clause 10.3(i) (Data processing indemnity) shall count towards the cap on the Supplier's liability under
            clause 13.2(b).
   13.5 The rights of Kangaroo under this agreement are in addition to, and not exclusive of, any rights or
            remedies provided by the common law.

   14. TERMINATION
   
   14.1 Without affecting any other right or remedy available to it, either party may terminate this agreement
            with immediate effect by giving written notice to the other party if:
            (a) the other party fails to pay any amount due under this agreement on the due date for
                  payment and remains in default not less than 10 days after being notified in writing to
                  make such payment;
            (b) the other party commits a material breach of any other term of this agreement which
                  breach is irremediable or (if such breach is remediable) fails to remedy that breach within a
                  period of 14 days after being notified (in writing) to do so;
            (c) the other party suspends, or threatens to suspend, payment of its debts or is unable to pay
                  its debts as they fall due or admits inability to pay its debts or [(being a company or limited
                  liability partnership) is deemed unable to pay its debts within the meaning of section 123 of
                  the Insolvency Act 1986 or (being an individual) is deemed either unable to pay its debts or
                  as having no reasonable prospect of so doing, in either case, within the meaning of section
                  268 of the Insolvency Act 1986;
            (d) the other party commences negotiations with all or any class of its creditors with a view to
                  rescheduling any of its debts, or makes a proposal for or enters into any compromise or
                  arrangement with any of its creditors;
            (e) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in
                  connection with the winding up of that other party (being a company);
            (f)  an application is made to court, or an order is made, for the appointment of an
                  administrator, or a notice of intention to appoint an administrator is given or if an
                  administrator is appointed, over the other party (being a company);
            (g) the holder of a qualifying floating charge over the assets of that other party (being a
                  company) has become entitled to appoint or has appointed an administrative receiver;
            (h) a person becomes entitled to appoint a receiver over all or any of the assets of the other
                  party or a receiver is appointed over all or any of the assets of the other party;
             (i) a creditor or encumbrancer of the other party attaches or takes possession of, or a
                 distress, execution, sequestration or other such process is levied or enforced on or sued
                 against, the whole or any part of the other party's assets and such attachment or process
                 is not discharged within 14 days;
            (j) any event occurs, or proceeding is taken, with respect to the other party in any jurisdiction
                 to which it is subject that has an effect equivalent or similar to any of the events mentioned
                 in clause 14.1(c) to clause 14.1(i) (inclusive); and
           (k) the other party suspends or ceases, or threatens to suspend or cease, carrying on all or a
                 substantial part of its business.

   15. CONSEQUENCES OF TERMINATION

   15.1 On termination or expiry of this agreement:
           (a) the Supplier shall immediately deliver to Kangaroo all Deliverables whether or not then
                 complete, and return all of Kangaroo Materials and Kangaroo's Equipment. If the Supplier
                 fails to do so, then Kangaroo may enter the Supplier's premises and take possession of
                 them. Until they have been delivered or returned, the Supplier shall be solely responsible
                 for the safe keeping of all Deliverables, Kangaroo Materials and Kangaroo's Equipment in
                 its possession and will not use them for any purpose not connected with this agreement;
                 and
           (b) the Supplier shall, if so requested by Kangaroo, provide all assistance reasonably
                 required by Kangaroo to facilitate the smooth transition of the Services to Kangaroo or any
                 replacement supplier appointed by it.
           (c) the following clauses shall continue in force: clause 1 (Interpretation), clause 7
                 (Intellectual Property Rights), clause 12 (Confidentiality), clause 13 (Limitation of liability),
                 clause 15 (Consequences of termination), clause 16 (Inadequacy of damages), clause 19
                 (Governing law) and clause 20 (Jurisdiction).
   15.2 Termination or expiry of this agreement shall not affect any rights, remedies, obligations or liabilities of
            the parties that have accrued up to the date of termination or expiry, including the right to claim
            damages in respect of any breach of the agreement which existed at or before the date of termination
            or expiry.

   16. INADEQUACY OF DAMAGES

   16.1 Without prejudice to any other rights or remedies that Kangaroo may have, the Supplier acknowledges
            and agrees that damages alone would not be an adequate remedy for any breach of the terms of this
            agreement by the Supplier. Accordingly, Kangaroo shall be entitled to the remedies of injunction,
            specific performance or other equitable relief for any threatened or actual breach of the terms of this
            agreement.

   17. MISCELLANEOUS

   17.1   The Supplier shall not assign, transfer, mortgage, charge, subcontract, delegate, declare a trust over
              or deal in any other manner with any of its rights and obligations under this agreement.
   17.2   Subject to clause 5 (Change control), no variation of this agreement shall be effective unless it is in
              writing and signed by the parties (or their authorised representatives).
   17.3   A waiver of any right or remedy under this agreement or by law is only effective if given in writing and
              shall not be deemed a waiver of any subsequent right or remedy.
   17.4   A failure or delay by a party to exercise any right or remedy provided under this agreement or by law
              shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any
              further exercise of that or any other right or remedy. No single or partial exercise of any right or
              remedy provided under this agreement or by law shall prevent or restrict the further exercise of that or
              any other right or remedy.
   17.5   If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it
              shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this
              agreement.
   17.6   If any provision or part-provision of this agreement is deemed deleted under clause 17.5 the parties
              shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible,
              achieves the intended commercial result of the original provision.
   17.7   This agreement constitutes the entire agreement between the parties and supersedes and
              extinguishes all previous agreements, promises, assurances, warranties, representations and
              understandings between them, whether written or oral, relating to its subject matter.
   17.8   Nothing in this agreement is intended to, or shall be deemed to, establish any partnership or joint
              venture between any of the parties, constitute any party the agent of another party, or authorise any
              party to make or enter into any commitments for or on behalf of any other party.
   17.9   Each party confirms it is acting on its own behalf and not for the benefit of any other person.
   17.10 This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999
              to enforce any term of this agreement.

   18. COUNTERPARTS

   18.1 This agreement may be executed in any number of counterparts, each of which when executed shall
            constitute a duplicate original, but all the counterparts shall together constitute the one agreement.
   18.2 Transmission of the executed signature page of a counterpart of this agreement by (a) fax or (b) email
            (in PDF, JPEG or other agreed format) shall take effect as delivery of an executed counterpart of this
            agreement. If either method of delivery is adopted, without prejudice to the validity of the agreement
            thus made, each party shall provide the others with the original of such counterpart as soon as
            reasonably possible thereafter.

   19. GOVERNING LAW

   19.1 This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of
            or in connection with it or its subject matter or formation shall be governed by and construed in
            accordance with the law of England and Wales.

   20. JURISDICTION

   20.1 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to
            settle any dispute or claim (including non-contractual disputes or claims) arising out of or in
            connection with this agreement or its subject matter or formation.

Schedule 1

Service Template (to be completed for each project)

  • Services: (LIST SERVICES PROVIDED UNDER THIS AGREEMENT)
  • (Service Levels:)
  • Kangaroo Materials: (SPECIFY)
  • Kangaroo's Equipment: (SPECIFY)
  • Supplier's Equipment: (SPECIFY)
  • Milestones: (Milestones can be set out here, or in Schedule 2 with the payment terms if payment is related to Milestones.)
  • Timetable: (TIMETABLE FOR PERFORMANCE OF SERVICES)
  • Deliverables: (DELIVERABLES FOR SERVICES)
  • Acceptance criteria: (ACCEPTANCE CRITERIA)
Schedule 2

Charges, cost and payment (to be completed for each project)
Charges

Fixed Price
  • The total charge for the Services are:
  • Fixed price is calculated as follows:
  • £ (Amount)
  • (CALCULATION METHOD)
Time and Materials

  • Daily rate for the Supplier:
  • The weekend and overtime rate for the Supplier
Payment Terms

Specify:
  • £ (SPECIFY)
  • £ (SPECIFY)
Costs of third party materials and services charged in addition to the Charges:

The following materials and services procured from third parties shall be invoiced to Kangaroo in addition to
the Charges: (INSERT DETAILS)

The following materials and services procured
from third parties shall be invoiced to Kangaroo in
addition to the Charges:
(INSERT DETAILS)

Costs of third party materials and services charged in addition to the Charges:
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