Training and white-label support

The last stage of your Duda project, and an ongoing one. Once the build is live, we help you run it and grow it: we train your teams, add enhancements over time, take the issues your team cannot fix, and, if you have no in-house team, we can build the sites for you under your brand.

Where this sits in your Duda project

Bringing Duda into your business usually follows one path, delivered as a single project rather than a set of separate purchases:

  1. Discovery Sprint: the plan, what to build and in what order.
  2. Solution design and go-to-market: how it works, and how you sell it.
  3. The build: your custom widgets and tools, and the DIY and done-for-you workflow.
  4. Training and white-label support: this stage, keeping it running and growing. This is the last stage, and the one that carries on. It picks up once the build is live.
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What is training and white-label support?

It is how we keep your Duda offering running after the build. We train your sales team to sell it and your marketing team to use Duda, add enhancements to the workflow over time, take escalations when something needs fixing, and, if you do not have an in-house team, we can fulfil the site builds for you under your brand.

1. YOUR BRANDED AGENCY PORTAL

1. YOUR BRANDED AGENCY PORTAL

Manage all your clients websites in one place, Duda, Shopify, Squarespace, Wix, WordPress. Branded entirely with your logo, colors, and domain. One dashboard for building websites, onboarding clients, managing team permissions, tracking analytics, and handling billing and subscriptions. No more juggling multiple platforms.

2. BUILD PROFESSIONAL WEBSITES

Create professional websites using our powerful tools, 50+ templates, AI generation, drag-and-drop editor. Build websites to your standards and specifications. When ready, assign the completed website directly to your client in the dashboard. Your client logs in to a white-labeled Duda editor branded with your agency name where they can edit content, update images, change text, and manage pages anytime. They control their content. You control the quality.

3. GENERATE RECURRING REVENUE

Set your own pricing. Keep your margin on every subscription. Every customer becomes monthly recurring revenue. Scale from 10 clients to 1,000 with zero infrastructure headaches. You can upsell premium features, custom integrations, and add-ons. No technical burden. Just pure business growth.

How we support you

1. Sales training

We train your sales team on how to sell the offer, the proposition, the packages and the pricing.

2. Team training

We train your in-house marketing team on how to use Duda day to day.

3. Future enhancements

We stay in the background and add enhancements to the workflow over time, on our own or alongside your in-house team.

4. Escalation support

When your team hits something they cannot fix, they escalate it to us. We fix it, or, depending on your Duda account, point you to the right support route with Duda.

5. White-label fulfilment

If you do not have an in-house team but want to offer websites, we build the custom sites for you under your brand.

What is training and white-label support?

It is how we keep your Duda offering running after the build. We train your sales team to sell it and your marketing team to use Duda, add enhancements to the workflow over time, take escalations when something needs fixing, and, if you do not have an in-house team, we can fulfil the site builds for you under your brand.

Who is it for?

  • Teams who have had a build and want their people confident selling and running it.
  • SaaS and platform businesses that want a partner in the background for enhancements and escalations.
  • Agencies who want to offer websites without hiring, through white-label fulfilment.

How we work, and how it is priced

This is the ongoing stage of the same project, and you can work with us in whichever way suits you:

  • Ad hoc, on time and materials: you pay for what you use, as it comes up.
  • A monthly support plan: a set amount of help each month, for a predictable cost.
  • A retainer: when you want us reliably on hand and built into your plans.


Training is usually run by session or by day, enhancements and escalations are handled as they arise, and white-label fulfilment is scoped to the sites you need.

Who is Kangaroo UK?

We are the UK's only Duda Expert and Solution Partner. We help platforms and agencies plan, build and run on Duda, and the Discovery Sprint is the best place to start.

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Ready to build it?

Book a free discovery call, and we will work out what your tools need to do.

FAQs

  • Do we need to have had our build with you?

    No. We can train your team and support your Duda setup even if the build was done in-house or elsewhere.

  • Is training remote or in person?

    Both work. Most training is done remotely, and we can arrange in-person sessions where it makes sense.

  • What happens when we escalate an issue?

    We look at it and either fix it for you, or, depending on your Duda account, point you to the right route with Duda.

  • Can you build sites for us if we have no team?

    Yes. That is our white-label fulfilment service: we build the custom sites for your customers, under your brand.

  • How do we pay for support?

    Whichever way suits you: ad hoc on time and materials, a monthly support plan, or a retainer. Many clients mix training up front with ongoing support after.